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  • Grundfos CR / CRI / CRN 10/15/20 HQQV 16mm Shaft Seal Kit – 96511845 #4925

    Technical Information

    Shipping Weight 1.0 kg

    In stock: 3


    Grundfos CRI 10/15/20 HQQV Shaft Seal Kit – 96511845 #4925

    This listing is for a Grundfos HQQV mechanical shaft seal kit, product number 96511845. It is a genuine Grundfos service part used on compatible CR, CRI and CRN 10/15/20 vertical multistage pumps where the existing pump is fitted with, or specified for, an HQQV shaft seal.

    This is a shaft seal service kit only. It is not a complete pump, pump head, motor, chamber stack or hydraulic assembly. Please check the existing pump nameplate, service documentation and fitted seal code before ordering.

    Condition: supplied in as new surplus condition – the item has not been installed or used but may show minor cosmetic markings from storage and handling. Guarantee: supplied with a 2-year guarantee.

    Need more than one seal? We also have the same Grundfos HQQV 16mm shaft seal available from a Grundfos bulk pack under reference 96484072. These are supplied individually and may not be in the original retail packaging. You can view the bulk-pack listing here:
    Grundfos CR / CRI / CRN 10/15/20 HQQV 16mm Shaft Seal – 96511845 / 96484072 #4935

    • Product type: mechanical shaft seal service kit
    • Grundfos product number: 96511845
    • Seal code: HQQV
    • Suitable pump families: CR / CRI / CRN 10, 15 and 20, subject to exact pump version
    • Seal type: Type H balanced cartridge O-ring seal unit
    • Seal face pairing: silicon carbide / silicon carbide
    • Secondary seal material: FKM / Viton
    • Pressure rating / version data: 30 bar
    • EAN: 5700396586748
    • Important compatibility note: match the existing seal code, pump model and service documentation before ordering
    • Stock code: #4925

    Need help confirming suitability?
    Call us on 01803 220416 for technical advice.


    Manufacturer product page

    Full manufacturer details can be viewed on the official Grundfos product page:
    View Grundfos Kit, Shaft seal HQQV – 96511845


    Technical documentation

    General Grundfos mechanical shaft seal guidance can be viewed here:
    View Grundfos CR / CRI / CRN technical documentation

    Grundfos mechanical shaft seal reference guide:
    View Grundfos mechanical shaft seals for pumps guide


    Typical applications

    • Replacement shaft seal for compatible Grundfos CR 10/15/20 pumps
    • Replacement shaft seal for compatible Grundfos CRI 10/15/20 pumps
    • Replacement shaft seal for compatible Grundfos CRN 10/15/20 pumps
    • Service and maintenance of vertical multistage pump assemblies
    • Clean water and compatible process-liquid duties, subject to seal and pump material compatibility

    Frequently Asked Questions

    What is this part?

    This is a Grundfos mechanical shaft seal kit. It is used to replace the shaft seal on compatible Grundfos CR, CRI and CRN 10/15/20 vertical multistage pumps.

    Is this a complete pump?

    No. This is a shaft seal kit only. It does not include the pump, motor, chamber stack, pump head, base, coupling guards or pipework connections.

    What does HQQV mean?

    • H – balanced cartridge O-ring seal unit
    • Q – silicon carbide rotating seal face
    • Q – silicon carbide stationary seal face
    • V – FKM / Viton secondary seal elastomers

    In plain English, this is a balanced cartridge mechanical shaft seal with silicon carbide / silicon carbide seal faces and FKM elastomers.

    What is the advantage of a Type H cartridge seal?

    Grundfos describes Type H as a balanced cartridge O-ring seal unit. The cartridge design makes replacement safer and easier because the seal is supplied as an assembled unit rather than as loose individual seal components.

    The balanced design also makes this style of O-ring seal suitable for higher-pressure applications compared with an equivalent unbalanced seal, provided the seal is correctly matched to the pump, liquid and operating conditions.

    What is the advantage of silicon carbide / silicon carbide seal faces?

    Silicon carbide / silicon carbide is a hard-wearing seal face pairing commonly used where good wear resistance is required. It can be a good choice for demanding clean-water duties, provided the liquid gives adequate lubrication and is compatible with the seal materials.

    What does the V mean in HQQV?

    The final V identifies the elastomer material as FKM, commonly known by the trade name Viton. This is different from an E suffix, which would indicate EPDM elastomers.

    Will this fit my CR, CRI or CRN pump?

    This kit is associated with Grundfos CR / CRI / CRN 10, 15 and 20 pump sizes, but compatibility depends on the exact pump version, shaft seal code, production configuration and service documentation.

    Before ordering, check the existing pump nameplate, the fitted shaft seal code and the Grundfos service parts list for your exact pump. If you are unsure, send us photos of the pump nameplate and existing seal details and we can help check suitability.

    Can I use this instead of a different seal code?

    Do not assume interchangeability just because the pump size is similar. Different shaft seal codes use different seal-face materials, elastomers and construction types. The replacement seal should normally match the original seal code unless the pump duty has been reviewed and an alternative seal has been correctly selected.

    What liquids is this suitable for?

    Suitability depends on the pump materials, liquid temperature, pressure, concentration and chemical compatibility. The HQQV seal uses silicon carbide / silicon carbide faces and FKM elastomers, so it should only be used where the pumped liquid is compatible with those materials and the pump’s wetted parts.

    For chemically treated water, process liquids, glycol blends, oils, aggressive liquids or high-temperature duties, the seal selection should be checked against Grundfos guidance before installation.

    Can this be used with glycol?

    It may be suitable for some glycol duties, but this should not be assumed without checking the exact glycol type, concentration, inhibitor package, temperature and pressure. Glycol can increase viscosity, affect lubrication at the seal faces and alter pump performance.

    For glycol applications, confirm compatibility with FKM elastomers, silicon carbide seal faces and the pump’s wetted materials before ordering.

    Can a mechanical shaft seal run dry?

    No. Mechanical shaft seals for liquids rely on a thin lubricating film between the seal faces. Running the pump dry, or without proper liquid at the seal faces, can quickly damage the seal.

    Is this a genuine Grundfos part?

    This listing is for a Grundfos shaft seal kit identified by product number 96511845. Please compare the part number and seal code against your service requirements before ordering.


    About Our Stock

    Stock code: #4925
    We specialise in supplying new and unused surplus pump parts. This item is inspected prior to dispatch and supplied with a 2-year guarantee.

    Which individual pump models has this seal been found against?

    Grundfos product number 96511845 is listed as a Kit, Shaft seal HQQV, 30 bar. Grundfos Product Center identifies the broad applicable product ranges as CR, CRE, CRI, CRIE, CRN and CRNE. Publicly indexed Grundfos Product Center pages and supplier spare-parts pages also show this part against the following individual model examples:

    • CR 10-6 A-FJ-A-V-HQQV – product no. 96501536
    • CR 10-8 A-A-A-V-HQQV – product no. 93389258
    • CR 10-14 A-FJ-A-V-HQQV – product no. 96501322
    • CR 10-18 A-FJ-A-V-HQQV – product no. 96501324
    • CR 10-20 A-FJ-A-V-HQQV – product no. 96501325
    • CR 15-4 A-A-A-V-HQQV – product no. 96501997
    • CR 15-5 A-A-A-V-HQQV – product no. 93389267
    • CR 15-5 A-F-A-V-HQQV – product no. 98640299
    • CR 15-6 A-F-A-V-HQQV – product no. 96501800
    • CR 15-17 A-F-A-V-HQQV – product no. 96501994
    • CR 20-2 A-F-A-V-HQQV – product no. 96500591
    • CR 20-4 A-A-A-V-HQQV – product no. 93389272
    • CR 20-5 A-F-A-V-HQQV – product no. 96500421
    • CR 20-6 A-F-A-V-HQQV – product no. 96753273
    • CR 20-10 A-F-K-V-HQQV – product no. 99386091
    • CR 20-14 A-F-A-V-HQQV – product no. 96500600
    • CR 20-14 A-F-A-V-HQQV – product no. 93389347
    • CR 20-17 A-GJ-A-V-HQQV – product no. 96500835
    • CR 20-17 A-F-A-V-HQQV – product no. 98843710
    • CR20-02 A-GJ-A-V-HQQV – product no. 98161633
    • CRI 10-3 A-FGJ-A-V-HQQV – product no. 93390953
    • CRI 10-3 A-CA-A-V-HQQV – product no. 96563906
    • CRI 10-5 A-FGJ-A-V-HQQV – product no. 96500931
    • CRI 10-7 A-P-A-V-HQQV – product no. 96501353
    • CRI 15-1 A-P-A-V-HQQV – product no. 93388946
    • CRI 15-3 A-FGJ-A-V-HQQV – product no. 93389593
    • CRI15-4 A-FGJ-A-V-HQQV – product no. 99917561
    • CRI 15-5 A-FGJ-A-V-HQQV – product no. 96502004
    • CRI 15-6 E-FGJ-T-V-HQQV – product no. 98186597
    • CRI 15-12 A-FGJ-A-V-HQQV – product no. 96502010
    • CRI 15-14 A-FGJ-A-V-HQQV – product no. 93389602
    • CRI 15-14 A-P-A-V-HQQV – product no. 96501839
    • CRI 15-17 FK-FGJ-A-V-HQQV – product no. 99254292
    • CRI 20-1 A-FGJ-A-V-HQQV – product no. 96500744
    • CRI 20-1 A-P-A-V-HQQV – product no. 96500448
    • CRI 20-7 A-CA-A-V-HQQV – product no. 96500764
    • CRN 10-2 A-FGJ-A-V-HQQV – product no. 96501182
    • CRN10-04 A-FN-G-V-HQQV – product no. 98161459
    • CRN 10-4 BF-P-A-V-HQQV – product no. 97549470
    • CRN 10-7 A-FGJ-A-V-HQQV – product no. 96501392
    • CRN 10-9 BK-P-A-V-HQQV – product no. 92909418
    • CRN 10-12 E-FGJ-A-V-HQQV – product no. 99708109
    • CRN 10-14 A-FGJ-A-V-HQQV – product no. 96501397
    • CRN 10-21 S-P-A-V-HQQV – product no. 96512201
    • CRN 15-2 A-FGJ-A-V-HQQV – product no. 96501868
    • CRN 15-5 A-FGJ-A-V-HQQV – product no. 96501871
    • CRN 15-10 A-P-A-V-HQQV – product no. 93389746
    • CRN 15-14 A-P-A-V-HQQV – product no. 96501865
    • CRN 15-16 S-P-A-V-HQQV – product no. 96512214
    • CRN 20-1 A-FGJ-A-V-HQQV – product no. 93389225
    • CRN 20-2 A-FGJ-G-V-HQQV – product no. 99507684
    • CRN 20-3 A-P-A-V-HQQV – product no. 96500642
    • CRN20-6 A-FGJ-A-V-HQQV – product no. 99917901
    • CRN 20-7 H-G22-A-V-HQQV – product no. 97740301
    • CRN 20-8 H-GA-A-V-HQQV – product no. 97740081
    • CRN 20-14 A-P-A-V-HQQV – product no. 93389759
    • CRN 20-14 X-FGJ-A-V-HQQV – product no. 99432540
    • CRE 10-2 A-FJ-A-V-HQQV – product no. 99069621
    • CRE 10-9 NPV-FJ-A-V-HQQV – product no. 99456008
    • CRE 10-17 V-FJ-A-V-HQQV – product no. 99576766
    • CRE 15-1 V-A-A-V-HQQV – product no. 99456203
    • CRE 15-2 NPV-A-A-V-HQQV – product no. 99387988
    • CRE 15-2 NPV-F-A-V-HQQV – product no. 99456438
    • CRE 20-1 V-F-A-V-HQQV – product no. 99456753
    • CRE 20-1 A-F-A-V-HQQV – product no. 98616023
    • CRIE 10-3 A-FGJ-A-V-HQQV – product no. 93152946
    • CRNE 10-5 NV-FGJ-A-V-HQQV – product no. 99456161
    • CRNE 10-6 EO-FGJ-A-V-HQQV – product no. 93017412
    • MTR 10-12/8 A-W-I-HQQV – product no. 99547549
    • MTR 15-12/3 A-W-A-HQQV – product no. 96933717
    • MTR 20-3/2 A-W-A-HQQV – product no. 97937307
    • MTR 20-7/7 A-W-I-HQQV – product no. 99811988

    This is a list of individual model examples found from publicly indexed pages. It should not be treated as a guaranteed complete Grundfos internal compatibility database. Always confirm the existing pump model, shaft seal code, shaft/seal size, pressure version and Grundfos service parts list before ordering.

    Specification & guidance notice: Technical information and FAQ content are provided in good faith based on manufacturer literature and industry experience. Descriptions of hydraulic types and application suitability represent general guidance only and do not constitute a guarantee of performance. Actual results will depend on system design, pipework losses, media characteristics, and installation conditions. Please consult the manufacturer & thier documentation and satisfy yourself that the equipment is suitable for your specific application prior to purchase.